Support

Open the app and follow the setup: name your family, choose a currency and the day your week starts, add parents and children, and set a 4-digit parent PIN. Then add chores from the templates or write your own, choose who does them and on which days, and set what each one is worth. Your 7-day free trial starts when you finish setting up.

Parent Mode is for grown-ups: chores, approvals, bonuses, penalties, payouts, reports, family sharing and settings. It's protected by the parent PIN. Kid Mode shows one child their chores for today, their balance, savings goals, streak and badges.

When a child marks a chore done, it waits for a parent's approval (with a photo, if you asked for proof). Approve it and the value is added to the child's balance. You can approve one at a time or everything shown in the approvals list at once, or send a chore back with a note.

On your device, enter Parent Mode and open Settings › Family Sharing. Tap Invite Co-parent and send the invitation by Messages, Mail or another app. Your partner needs their own Apple Account and to be signed in to iCloud. They open the link, install Family Chore Chart Pro, and choose This is a parent's device when asked who will use it.

In Settings › Family Sharing, find Invite a kid to their own device and tap Invite with your child's name (for example, Invite Leo). Send the invitation to the Apple Account your child uses on that device. On the child's device, open the invitation, install the app, and tap your child's name when asked who will use it. From then on it opens in Kid Mode for that child, and it can't open Parent Mode.

Co-parents can see and change everything in the family, just like you. A child's own device shows only that child's chores, balance and goals. Everything is shared through Apple's iCloud and stored in the organizer's iCloud. The privacy policy has the full details.

The organizer can remove a co-parent or a kid's device, or cancel an invitation that hasn't been accepted, in Settings › Family Sharing. A co-parent who was invited can tap Leave Family in the same place to remove the shared family from their device. Leaving doesn't delete the organizer's data.

A child's own device can't open Parent Mode, so it can't leave by itself. To take a child's device out of the family, the organizer taps Remove next to it under Kids' devices.

No. The organizer's free trial or plan covers everyone they invite. Invited members don't need their own subscription.

You joined someone else's family, and their free trial or plan has ended, so the app is locked on your device too. When the organizer chooses a plan, access comes back for everyone. If you're the organizer and see "Your subscription has lapsed — the household lost access", tap Renew.

• Both devices are signed in to iCloud, and iCloud is turned on for Family Chore Chart Pro in Settings › [your name] › iCloud.
• Both devices are online and have the latest version of the app.
• Open the app on both devices; iCloud can take a minute to deliver changes.
• Apple Watch gets its data from the paired iPhone, so open the app on that iPhone first.

Still stuck? Email us with both devices' models and iOS versions.

Every family gets 7 days of full access, starting when you finish setting up. You don't enter any payment details, and nothing renews when it ends. During the trial you can choose a plan from Settings › Subscription.

The app asks you to choose a plan to keep using it: Monthly ($3.99), Yearly ($24.99, about $2.08 a month) or Lifetime ($59.99 once). Prices are in US dollars and the App Store shows your local price. There's no free tier, but nothing is deleted: your data stays in your iCloud and is there as soon as you choose a plan. Every plan includes every feature and covers everyone you invite.

Sign in with the Apple Account you bought it with, then tap Restore Purchases in Settings › Subscription (it's also on the plan screen). If you joined someone else's family in the app, you don't need to restore anything: the organizer's plan covers your device.

On iPhone or iPad, open Settings › [your name] › Subscriptions, choose Family Chore Chart Pro and tap Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid the next renewal. You keep access until the end of the period you've paid for. Uninstalling the app doesn't cancel a subscription.

Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.

On your own iPhone or iPad (one signed in to the Apple Account that set up the family), tap Forgot PIN? on the PIN screen and confirm it's you with Face ID or Touch ID. Then choose a new 4-digit PIN. The device passcode also works, but only on a device where Kid Mode has never been used.

On a shared family iPad where the kids use Kid Mode, only Face ID or Touch ID can reset the PIN. If that iPad has neither, reset the PIN on your own iPhone instead. The PIN is shared by your whole family, so the new one works on every parent device. Deleting and reinstalling the app won't reset it, because it comes back from iCloud.

Forgot PIN? isn't offered on a co-parent's device that joined by invitation, or on a child's own device. A co-parent who forgets the PIN can ask the family organizer to set a new one.

In Parent Mode, open Settings › Parent Controls › Change PIN, enter the current PIN, then the new one.

Yes. In Parent Mode, open Settings › Data & Privacy and tap Export Data (CSV). Use the share sheet to save the spreadsheet to Files or send it to yourself.

Deleting the app removes only that device's copy; your data stays in iCloud. To delete it everywhere, use Settings › Data & Privacy › Reset All Data on the organizer's device. This removes the family from iCloud and from every device it's shared with, and it can't be undone. See the privacy policy for other options.

Yes. Chores, approvals, balances and goals are stored on the device, so the app works without a connection. Changes sync through iCloud when you're back online.

Yes. There's no developer server, no ads, no analytics SDKs and no tracking. Your data is stored on your devices and in your family's iCloud, and shared only with people you invite. Read the privacy policy for the details.